1. Data Controller Information
In accordance with the General Data Protection Regulation (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), the following information is provided:

• Data Controller: Laietana Cultural SL

• CIF: B13821350

• Address: Calle Via Laietana, 64, 08003, Barcelona, Spain

• Contact Information:

  • Email: flamencolaietanacultural@gmail.com

  • Phone: 667166793
     

2. Data We Collect
We collect the following personal data from our customers:

• Name

• Email address

• Phone number

• Payment information

• IP address

• Country of origin

This data is provided either directly by customers through our website or collected via cookies.

3. Purpose of data processing
The data we collect is processed for the following purposes:

• Ensuring bookings are secured.

• Issuing tickets in the customer’s name.

• Contacting customers if necessary (e.g., changes to the event or booking confirmation).

• Fraud prevention.
   

4. Legal Basis for Processing
The legal grounds for processing personal data are:

• Performance of a Contract: Ensuring the successful purchase and delivery of tickets.

• Legitimate Interest: Preventing fraud and maintaining security during transactions.
   

5. Data Sharing
We do not share personal data with third parties unless:

• The booking was made through a third-party platform, in which case data is shared with that platform.

• Data needs to be shared internally with our staff for contacting purposes.

If the booking is made directly through our website, no third-party data sharing occurs.

6. Data Retention
We do not have a fixed retention period for personal data. Customers may request the deletion of their data by contacting us via email at flamencolaietanacultural@gmail.com or phone at +34 689 458 179.

7. User Rights
Customers have the following rights regarding their personal data:

• Access: To know what personal data we have.

• Rectification: To correct any incorrect or outdated information.

• Erasure: To request the deletion of their personal data.

• Restriction: To limit the processing of their data.

• Portability: To receive their data in a portable format.

• Objection: To object to the processing of their data.

Requests to exercise these rights can be sent to flamencolaietanacultural@gmail.com.

8. Security Measures
We use the external booking platform TuriTop, which employs secure servers to protect personal data. You can consult TuriTop's security measures on their official website.
Additionally, we implement internal safeguards to ensure data is only accessible to authorized staff.

9. Cookies
We use cookies on our website for the following purposes:

• Google Ads and marketing purposes.

• Tracking traffic and user behavior on our site.

• Improving user experience.

For more details about the specific cookies we use and how to manage them, please refer to our Cookie Policy.

10. Policy Updates
This privacy policy may be updated to reflect changes in our practices or for legal compliance. Updates will be published directly on this page, and we encourage users to review the policy periodically.